SS4 - Notice history

QUING EPROD experiencing degraded performance

UHC EPROD - Operational

99% - uptime
Mar 2025 · 97.66%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

QUING EPROD - Degraded performance

99% - uptime
Mar 2025 · 97.66%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

FRY EPROD - Operational

99% - uptime
Mar 2025 · 97.66%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

KVS05 - Operational

99% - uptime
Mar 2025 · 97.66%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

SS4EPRODSERVER - Operational

99% - uptime
Mar 2025 · 97.66%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

SS4 NAS - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

RUS3 - Operational

100% - uptime
Mar 2025 · 99.97%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Update server - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Server Restart - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

database - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

SS4KVS - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Update mechanism - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

No notices reported this month

Apr 2025

EPR02 KVS UPGRADE
  • Identified
    Identified

    by may 2025 all Quing eproduction KVS controllers will need to be upgraded to M910Q controllers to replace M625Q controllers due to incorrect data and upgrades not completing. by december 2025 all kvs controllers will need to be upgraded to m910Q controllers.

Mar 2025

We have been made aware of RUS3 not starting or starting but not installing/running at all
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
App host/Domain Host is facing issues with SSL certificates.
  • Resolved
    Resolved

    Production has been brought back online and all devices will need a reboot. the reboot must be done by someone near the device and cannot be done remotely

  • Update
    Update

    We have implemented a new backup mode. so production mode has been switched to failover and devices have restarted and are running a backup version until the main program comes back online. once the main program comes online we will update you and you will have to manually reboot all devices.

  • Investigating
    Investigating

    The app host is working on this issue. this issue seems it may be running for awhile as it has already been 13 hours at the time of posting this. we recommend shutting down all devices as there is no work around yet. we have shutdown the WST VM's

Mar 2025 to May 2025

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